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Privacy Policy

This privacy statement only covers the Traffic England web site. Links within this site to other web sites are not covered by this statement.

What information do we collect?

We store your email address, chosen password and a username you wish to be referred to by along with your saved settings and views. We may also store a cookie (if enabled by you) to make logging into our web site easier for you.

Cookies are small text files that are placed on your computer by web sites that you visit. They cannot be used to identify you personally. They are widely used in order to improve web sites as well as to provide information to the owners of the site. Traffic England only uses cookies to improve services for you by storing and retrieving values as you navigate the site and recognising that you may already have given a username and password so you don't need to provide it for every visit. You can manage these small files yourself and learn more about them through "Internet browser cookies - what they are and how to manage them".

What do we do with the information we collect?

We use this to store your preferences and saved settings and to make logging into our web site easier for you. The information is stored on a server at the National Traffic Operations Centre and will be retained for the life of the web site.

Who do we share this information with?

The information we store is not shared with anyone and will not be used for any other purpose. If you want to know whether any information is held about you, please see our policy under the General Data Protection Regulations and the Data Protection Act 2018.

Electronic Surveys and Personal Information:

Highways England occasionally operates electronic surveys on our web site, sometimes in conjunction with our contractors. The information you provide will be kept in a secure environment only accessible by Highways England and the specific contractor(s) working with us on that project.

The information you submit will only be used for the purpose specified in the survey. Personal details are collected only to ensure entries are not duplicated and in order to contact respondents and any potential prize winners if necessary. All personal details will be deleted at the end of the survey analysis period unless otherwise stated.

Your personal information will not be shared with any other individuals or organisations unless otherwise stated.

Disclaimer

The Highways England web site and material relating to Government information, products and services (or to third party information, products and services), is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of the Highways England web site.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

External Links

The Highways England web site and material relating to Government information, products and services (or to third party information, products and services), is known 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the limited warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

© Crown copyright, 2012

You may use and re-use the information featured on this web site (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence.

We encourage users to establish hypertext links to this web site.

Any enquiries regarding the use and re-use of this information resource should be sent to our email information line: info@nationalhighways.co.uk.

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