Privacy Policy

This privacy statement only covers the Traffic England web site. Links within this site to other web sites are not covered by this statement.

What information do we collect?

We store your email address, chosen password and a username you wish to be referred to by along with your saved settings and views. We may also store a cookie (if enabled by you) to make logging into our web site easier for you. Most browsers provide a facility to control and clear the cookie if you so wish.

What do we do with the information we collect?

We use this to store your preferences and saved settings and to make logging into our web site easier for you. The information is stored on a server at the National Traffic Control Centre and will be retained for the life of the web site.

Who do we share this information with?

The information we store is not shared with anyone and will not be used for any other purpose. If you want to know whether any information is held about you, please see our policy under the Data Protection Act 1998.

Electronic Surveys and Personal Information:

The Highways Agency occasionally operates electronic surveys on our website, sometimes in conjunction with our contractors. The information you provide will be kept in a secure environment only accessible by the Highways Agency and the specific contractor(s) working with us on that project.

The information you submit will only be used for the purpose specified in the survey. Personal details are collected only to ensure entries are not duplicated and in order to contact respondents and any potential prize winners if necessary. All personal details will be deleted at the end of the survey analysis period unless otherwise stated.

Your personal information will not be shared with any other individuals or organisations unless otherwise stated.